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PRIVACY POLICY — STRUCTURED FLOW STUDIO
Last updated: October 5, 2026
This Privacy Policy explains how Murat YILMAZ, operating Structured Flow Studio in Türkiye, collects, uses, and shares personal information when you purchase a digital product, contact the shop, or request support through Etsy.
This policy covers information processed by Structured Flow Studio. It does not cover Etsy’s own processing or the practices of third parties that I do not control. Please refer to Etsy’s Privacy Policy for information about Etsy’s practices.
1. INFORMATION I COLLECT
I receive information through Etsy in connection with your purchase, including your name or username, email address where provided, order details, transaction information, and transaction or billing-related information made available by Etsy where needed for order and business records.
If you contact me through Etsy Messages or email, I also receive the information you choose to provide, such as your message, screenshots, or details about a technical issue.
Please avoid sending payment card details, passwords, or unnecessary personal information. If you send screenshots or workbook files for support, remove information about your own customers that is not needed to resolve the issue.
I do not receive your full payment card details. Payments are handled by Etsy and its payment providers.
2. PURPOSES AND LEGAL BASES
I use personal information for the following purposes:
• To fulfill your purchase and provide requested product support, where necessary to perform our contract.
• To maintain records and meet applicable legal, tax, and accounting obligations.
• To respond to enquiries, address technical issues, prevent fraud or misuse, and handle disputes, based on legitimate interests where permitted by applicable law and where those interests are not overridden by your rights.
• To establish, exercise, or defend legal claims where necessary.
Where Türkiye’s personal data protection law applies, processing relies on the applicable grounds under that law, including necessity for a contract, fulfillment of legal obligations, establishment or protection of a right, and legitimate interests subject to protection of your fundamental rights.
I do not use Etsy buyer information to send unsolicited marketing messages.
3. INFORMATION SHARING
I share information only where necessary for the purposes described in this policy.
Etsy:
Information is exchanged with Etsy to manage orders, provide support, resolve disputes, and meet platform requirements. Etsy processes information under its own privacy policy.
Service providers:
Where used, email, accounting, or other business service providers may process information necessary to deliver their services. Any disclosure is limited to the relevant purpose and subject to applicable data protection requirements.
Legal requirements:
I may disclose information where legally required, in response to valid legal requests, or where necessary to prevent fraud, protect rights, or establish, exercise, or defend legal claims.
I do not sell your personal information.
4. DATA RETENTION
I retain personal information only for as long as necessary for the purpose for which it was collected.
Order and financial records are retained for the periods required by applicable tax, accounting, and record-keeping laws.
Support correspondence is retained while needed to resolve your request and any related follow-up or dispute. Information may be retained longer where required by law or necessary for legal claims.
When information is no longer needed, records under my control are deleted or anonymized as appropriate.
Etsy determines the retention of information held on its platform under its own policies.
5. INTERNATIONAL PROCESSING
Structured Flow Studio operates from Türkiye. Information that I access or process in operating this shop may therefore be processed in Türkiye.
Etsy and service providers may also process information in other countries. Their processing is subject to their respective privacy notices and responsibilities.
Where a transfer for which I am responsible requires a legal transfer mechanism or safeguards, applicable requirements must be met before that transfer takes place. You may contact me for information about destinations and safeguards relevant to your information.
6. YOUR RIGHTS
Depending on the law that applies to you, you may have the right to:
• Ask whether your personal information is processed and obtain access to it.
• Request correction of inaccurate or incomplete information.
• Request deletion where applicable.
• Restrict or object to certain processing.
• Receive a portable copy of information where applicable.
• Withdraw consent where processing is based on consent, without affecting earlier lawful processing.
• Complain to the relevant data protection authority.
Where Türkiye’s Law No. 6698 applies, you also have the rights provided by Article 11, including learning the purposes of processing and recipients of information, requesting notification of relevant corrections or deletions to recipients, objecting to an adverse result arising exclusively from automated analysis, and seeking compensation for damage caused by unlawful processing.
Some requests may be subject to legal exceptions, including obligations to retain transaction records. I may request information reasonably necessary to verify your identity before responding.
7. CONTACT
The person responsible for the personal information processed by this shop is:
Murat YILMAZ
Operating as Structured Flow Studio
Türkiye
Email: ylmz197878@gmail.com
Etsy shop: https://www.etsy.com/shop/StructuredFlowStudio
You may contact me through Etsy Messages or the email address above for privacy questions or requests.
Requests under applicable data protection law will be handled within the time limits required by law.
If your request concerns information controlled directly by Etsy, please contact Etsy through its privacy request channels or Etsy Support.
8. CHANGES TO THIS POLICY
I may update this policy to reflect changes in shop practices or applicable requirements. The date at the top indicates when it was last updated.
This is an instant digital download. Your files will be available through Etsy after payment is confirmed. No physical item will be shipped.
The main workbook is designed for Microsoft Excel. A Google Sheets conversion workflow is also included, but formatting, protection, dropdowns, charts, and print settings should be checked after conversion.
Due to the nature of instant digital downloads, digital items are generally not eligible for returns, exchanges, or cancellations once purchased. If you experience a technical issue with your files, please contact me through Etsy Messages and I’ll be happy to help.
Yes. Each workbook includes editable business settings and inputs tailored to its purpose, such as services, costs, pricing assumptions and other business details.
Available customization varies by product. Please check the individual listing description for included features and capacity limits.
Editable cells are highlighted, and formula cells are protected to help reduce accidental changes. A Quick Start Guide and Detailed User Guide are included to help you get started.
No. All products in this shop are digital downloads unless a listing clearly states otherwise.